Delivery : Packaging and transportation of your shipment

Delivery costs for Mainland France are fixed.
For delivery elsewhere in Europe, please contact us on  +33 (0)3 26 05 08 98..

The bottles will be packed by case of 1, 3 or 6 bottles.

For purchases of 6 bottles, you have the option of delivery to an Ici Relais collection point (France only) or at home via courier.

For more than 6 bottles, the rate applied depends on the number of packages. See the chart below.

Delivery costs

Quantity No of packages Cost
 1 bottle  1 package  15€
 from 2 to 3 bottles  1 package  15€
 from 4 to 5 bottles  1 package  20€
 6 bottles  1 package  20€
 from 7 to 9 bottles  2 package  35€
 from 10 à 11 bottles  2 package  40€
 12 bottles  2 package  Free
 24 bottles  4 package  Free

We recommend that you group your purchases together based on packages of 1, 3 or 6 bottles.

For more than 6 bottles, you will have to pay the shipping costs for each package. Your package will be shipped at your own risk, however special care will be taken for parcels containing fragile products. The parcels are generously-sized and padded.

Delivery is free of charge for purchases of 12 bottles and up.

Delivery and shipping times

Deliveries are carried out by a delivery firm working in partnership with our company. Deliveries are managed according to the number of bottles ordered.

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Purchases of 1 to 6 bottles are delivered to Ici Relais collection points (France only).

  • Delivery within 24-48 hours to one of 5,000 local businesses spread throughout the country.
  • Long opening hours for collection of parcels (100% of collection points open 6-7 days and 90% until 19:00 or later)
  • Plenty of time to pick up your parcel: the parcel will be kept for up to 9 days at our collection points.
  • Delivery within 24-48 hours, by a company known for its service quality.
  • Free and up-to-the-minute follow-up of your parcel: real-time tracking using your order number.
  • Efficient information: you will be automatically notified by email or SMS when your shipment arrives at the Relais collection point.
  • You can check the progress of your order at any time on the website: www.icirelais.com

Purchases of 6 to 24 bottles are delivered to your home by courier service  (private delivery service).

  • Deliveries will be made by 13 tonne distribution vehicles, between 8:00 and 17:00, from Monday to Friday.
  • Delivery times are from 24 to 96 hours, on appointment:
  • The shipper will call you or send you an email to make an appointment to deliver your package.

  • The delivery will be left on the doorstep, at the building lobby, etc.
  • Any delivery with special requirements, such as road forbidden to vehicles weighing over 13 tonnes, delivery for upper storeys, delivery outside normal delivery hours, delivery on a Saturday, and so on, will be subject to an individual price quote.

 

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Shipping Times

Bottles paid for by cheque will be dispatched upon receipt of payment.

For the North of France, parcels will be delivered within 24-48 hours. For the South of France, this will be between 72 and 96 hours.

For Corsica, delivery will be made within 96 hours, for orders made on a Monday.

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